Terms & Conditions

Account Terms & Conditions

New Account Setup

To open an account, a completed New Customer Application is required.

Upon approval, valid payment information and a signed pre-authorized payment authorization form must be provided prior to order processing.

Payment Terms

All new accounts are prepaid until credit has been approved.

Approved accounts may be extended payment terms for future orders, based on trade reference evaluation and account history.

Accepted Payment Methods

We accept the following forms of payment:

• Visa
• Mastercard
• Debit (on-site only)
• EFT
• E-transfer
• Company Cheque

Visa Debit and American Express are not accepted.

Invoicing & Early Payment Discount

No deductions may be taken from invoiced amounts under any circumstances. Only Inventory Headquarters terms are recognized.

Select existing accounts may qualify for an early payment discount when full payment is made on the day of shipment. Eligibility is based on annual purchase volume and account history.

Consistent same-day payment supports continued eligibility and improved account standing.

Live bait is excluded from all discounts.

Credits & Claims

Credit will only be issued for:

• Defective products
• Damaged products (must be noted with the courier at delivery)
• Billing errors
• Missing items

All claims must be submitted within three (3) days of receipt.

Customers are responsible for inspecting shipments upon delivery to confirm accuracy and condition.

Live bait is not eligible for credit under any circumstances.

General Policy

By placing an order, the customer acknowledges and agrees to these terms and conditions.